Tumberry is responsible for and committed to ensure the security of our website and the personal data of our clients and visitors.
What client information is kept by Tumberry?
Tumberry collects the client’s name, telephone number, postal address, email address and age, for use in marketing campaigns, prize draws and newsletters. When a purchase is made via our website, we also collect further information regarding the delivery address and payment details.
We may also gather other information about the client’s personal experience on our website, in order to help us to improve our service.
What is client data used for?
Client data allows our employees to process the placed orders, to contact the client in case of any important operational changes on the website, to carry out surveys, and to obtain information for statistical purposes.
Periodically, we may also send the client information by e-mail regarding products and services, campaigns, promotions and special offers. In case the client does not wish to be contacted for these purposes, the newsletter subscription can be cancelled from the client’s personal account.
Tumberry pledges to protect client data, which is never to be forwarded to any third parties.
Regarding the processing of the client’s order, the possibility exists that client data, such as address and postal code, is passed on to third parties with the objective of fraud prevention and detection.
What are Cookies and for what are they used?
A cookie is a small data file that is sent to the client’s computer and kept on its hard disk.
When an account is created on our website, a cookie is created on the client’s computer that will permit automatic authentication whenever the client visits our site.